Facilities managers reviewing network infrastructure essentials

How we help Facilities Managers support their network infrastructure

Your fast and friendly expert network infrastructure support team

Network infrastructure forms the backbone of any successful organisation. While IT teams may manage hardware and software applications, Facilities Managers often play an equally critical role in ensuring the physical and connectivity layers run smoothly. But who should you call when things go wrong, and how can you protect against future issues?

Express Data is here to help. Our expert engineers understand the need to keep your network infrastructure working, and have the resources and expertise to help you solve any problems that might arise.

 

The key components of network infrastructure

Your network infrastructure is likely to include a variety of elements, all of which are critical to effective network communications. These can include:

  • Cabling systems
  • Network racks and cabinets
  • LAN switching
  • Wireless access points
  • Point-to-point links
  • IPCCTV systems

Being aware of each part of this network infrastructure, knowing how to check, fix and ensure it is fit for purpose, can help to ensure the smooth running of your facilities.

 

Installing or upgrading your network infrastructure

As Facilities Manager, you may be involved with the planning or installation of new elements of your network infrastructure. Areas of concern might include:

  • Security, including the protection of personal and commercially sensitive data
  • Future-proofing to cater for future expansion or technological enhancements
  • Robust planning to ensure minimal downtime.

If you have access to an on-site or remote IT team, they may be able to provide help and advice, including an assessment of the existing network infrastructure and a projection of future needs. However, if your IT team does not have the time or expertise to undertake this planning or installation, Express Data can step in.

Our skilled team of mobile network infrastructure engineers are on hand to provide a complete start to finish solution. From carrying out site surveys to designing your new or improved network infrastructure to meet current and future needs, including component delivery, installation and connectivity, our teams act quickly and efficiently to get the job done.

We work within your timeframe, to ensure that users of your facility suffer minimal downtime, and we check everything is working before completing the job.

 

What to do when something goes wrong

We specialise in providing fast network infrastructure support when things go wrong. If you have an IT team they may be your first point of contact, but they may not have the resources or skills to get you back up and running quickly.

By calling Express Data to help, you get access to a team of skilled network engineers who understand the imperative to get mission-critical infrastructure working. As Facilities Manager, you know the financial and operational risks of downtime: fast action can make all the difference.

Our expert engineers can be on the ground quickly, using state-of-the-art equipment and advanced techniques to diagnose and repair network issues. Our investment in the latest technology ensures that we can provide fast and effective solutions, so your network is back running smoothly as fast as possible.

 

Maintaining your network infrastructure

It can be tempting to ignore your network infrastructure, so long as there is no obvious failure. But maintaining the health and improving the performance of the network infrastructure and the technologies it supports – at the physical, network and connectivity layers, is key to ensure reliability and efficiency.

As Facilities Manager, there are some steps you can take to keep your network infrastructure functioning well and minimise the risk of costly downtime:

Preventative maintenance

Routine checks of cables, racks and wireless access points may identify wear and tear or potential issues before they escalate. Beyond this, you can work with network support specialists to implement a preventative maintenance schedule, including patching, firmware updates and component replacements. Express Data can provide specialist on the ground support to your IT team, helping to maintain the health of your network infrastructure and technologies. They routinely assess network infrastructure for vulnerabilities and conduct maintenance checks.

Express Data offers a range of support models to monitor and fix devices, including the Express Data Managed Response (LMR) which delivers a bespoke managed service on a per-month basis.

Monitor performance

Monitoring tools can be used to track network performance and identify bottlenecks. Express Data is on hand to complement your IT team with expert support to optimise network performance.

Emergency response planning

It is vital to have a clear plan for handling network failures, including contact details for on-the-ground support specialists who can respond quickly to mission-critical situations. Network downtime is more than just an inconvenience; it can lead to significant financial losses and operational disruptions.

At Express Data, our team of mobile network infrastructure engineers is skilled and experienced in handling a wide range of system network infrastructure issues. Their expertise ensures that they can quickly diagnose and resolve problems, minimising disruption to your business operations.

 

Collaborate with network support specialists

As a Facilities Manager, you don’t need to tackle network challenges alone. Working with a trusted support provider like Express Data can fill gaps in expertise and manpower, especially useful when:

  • Your IT team operates remotely, or
  • Network downtime has a significant financial impact, or
  • Immediate on-site support is needed for repairs or upgrades.

Express Data specialises in physical and connectivity-layer support, offering fast, reliable services tailored to your business’s needs.

Contact us today to learn how we can help ensure your network infrastructure is always running at its best.

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